Report a Concern

Please follow these steps to report a concern:

  • Talk to your attending nurse or unit supervisor. This is the first step so that we can take care of any issues while you're here in the hospital.
  • Contact the Office of Patient Experience at (828) 213-1210.
  • Report concerns using our online form.

Mission Health will not take retaliatory action against anyone who reports quality concerns to The Joint Commission.

The Joint Commission
Office of Quality Monitoring
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Toll-free: 800-994-6600
Email: complaint@jointcommission.org
Report a Complaint

Division of Health Services Regulation
2701 Mail Services Center
Raleigh, NC 27699
Toll-free: 800-624-3004
Report a Complaint