Patient rights are as important to us as they are to our patients. We encourage you to familiarize yourself with these rights if you are going to be a patient here at Mission Hospital.
Click either link below to learn more about:
Your quality care and safety is important to us. If you have any unresolved complaints regarding patient care or safety issues, you may report your complaints by doing the following:
- Report your complaints directly to the department director or the administrator on-call. Dial "0" on any hospital phone or call 828-213-1111 from an outside phone, and ask for the "Administrator On-call".
- Report your complaints online through our 'Contact Us' page.
- You will receive a prompt response to your concern.
If your concerns cannot be resolved by Mission Health, you may report them to our accrediting body or the state agency listed below:
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Toll Free: (800) 994-6610
Division of Health Services Regulation
2701 Mail Services Center
Raleigh, North Carolina 27699-2701
Toll Free: (800) 624-3004
Go To Website
Office for Civil Rights
Department of Health and Human Services
61 Forsyth St., S.W. ,Suite 3B70
Atlanta, GA 30323
Go to Website