The Mission Health parking, security and shuttle services team members all work to provide a secure and safe environment for patients, visitors, staff and volunteers at all Mission Health campuses. It is the aim of each member to ensure an environment where quality service can be delivered and/or received with minimal to no threat against personal well-being and property.
PARKING at Mission Hospital – Memorial Campus
There are two complimentary parking decks on the Memorial Campus of Mission Hospital for patients and visitors. They are the McDowell parking deck across from the main visitor entrance (#2 on campus map) and the Biltmore parking deck near the emergency department entrance (#3 on campus map). All parking lots are gated.
Please look for signage clearly marking visitor and patient parking. Upon entering a complimentary parking lot, please take a bar-coded entry ticket from the machine. Pulling the ticket will engage the gate to open. Please take the ticket with you to be validated inside the hospital. There are several locations where you may have your ticket validated, including all information service desks and several nursing areas. Look for “Visitor Parking Validated Here“ signs.
To exit the parking lot, please insert your validated entry ticket into the exit station to open the gate. Should you have any difficulty, please push the call button to speak with a dispatcher who will be able to assist you.
VALET PARKING at Mission Hospital – Memorial Campus
For added convenience while you are visiting Mission Hospital, our valet parking service will gladly take care of your car. The cost is $5 for visitors and complimentary for registered patients. Hours and locations are:
Same Day Surgery Entrance - 5 a.m. to 5 p.m. Monday through Friday
Owen Heart Center Entrance - 5 a.m. to 9 p.m. Monday through Friday
Drop-off locations are marked with a red circle V on the campus map.
AFTER-HOURS VEHICLE PICK-UP
If you used valet services at the Same Day Surgery Entrance and are leaving after valet services has closed, please go to the Surgery Registration Desk located inside the entrance to request assistance or you may call (828) 213-4133. A Mission Hospital security officer will retrieve your keys and give you a ride to your vehicle. Please note that Mission security officers are not able to bring your vehicle to the valet services area.
If you used valet services at the Owen Heart Center Entrance and are leaving after valet services has closed, please call (828) 213-4133. If you do not have a phone, you may go to the main visitor entrance across from the McDowell parking deck (#2 on campus map) to request assistance. A Mission Hospital security officer will retrieve your keys and give you a ride to your vehicle. Please note that Mission security officers are not able to bring your vehicle to the valet services area.
For those choosing not to use valet services, a shuttle will be running from the Biltmore parking deck near the emergency department entrance.