Mission Center for Telehealth

Telehealth is the method of providing health care, health information, and health education across a distance; be it across the street, across the city, across the state, or even across continents.  Using Telecommunications technology and specially adapted equipment, we allow physicians, nurses, and health care specialists to assess, diagnose and treat patients without requiring them to be physically present in the same location.

Telehealth: quality medical help from a distance

Through this novel two-way audio/video conferencing service, we can now connect Mission Hospital’s accomplished physicians with you, even if you live far away. Our telehealth robot provides access to timely, life-saving measures you might need. Mission physicians can now evaluate our rural patients for stroke symptoms, mental health and other emergencies in real time to make sure you get the right diagnosis and treatment.

How does it work?

Telehealth combines laptop computer workstations used by Mission Hospital physicians with the endpoint remote robot stationed at rural clinics or hospitals in western North Carolina. The “hub” site physicians have direct control over the remote robot and have the ability to navigate any clinical process at the distant location. You and your physician may talk privately, or physicians may remotely view tests such as CT scans or laboratory test results. You can see the physician’s face projected onto the robot just as he or she can see you, and everything in the examining room. This provides our physicians with the ability to focus on your needs, while offering diagnosis and guiding first-rate treatment.

  • Telehealth: the remote asynchronous or real-time treatment of patients in a remote setting by clinicians or healthcare providers through the use of audio/video equipment
  • Telemedicine: the remote diagnosis and treatment of patients in a remote setting by a clinical provider through the use of audio/video equipment
  • mHealth: the use of mobile devices such as mobile phones, tablets, and communicable medical devices to practice healthcare, research health issues, and improve public health

Telehealth Programs

Inpatient Services

  • Telestroke: Acute inpatient - 9 hospitals
  • Adult Telepsychiatry: Mission Hospital & McDowell
  • Infant Transport Team
  • Emergency Department Transfers
  • Tele-Hospitalist 

Outpatient Services

Telehealth benefits

  • Early detection and monitoring of illness.
  • Fewer costs for patients and hospitals.
  • Early patient hospital discharge.
  • More control over individual care.
  • Less hospitalization and fewer ER visits.
  • Frequent monitoring of patients who suffer from chronic disease.  
  • Better communication.
  • Easy access to exceptional care from the comfort and ease of the patient’s own community or local clinic.  

Telehealth News

Follow Bryan Arkwright, Director of the Center for Telehealth, on Twitter #TelehealthwNC

Social Media Policy

Contact Us

For more information about Telehealth at Mission Health, or if you are an organization that is interested in presentations or the use of Telehealth services, please use our online form.